The pull string toy won't retract

Why?How to repair?This must be the concern of most customers！

Please read the following points carefully, I hope it will help you a lot...

Point 1.It may be that dirt or debris has entered the shell case, causing the gears of the music movement to be stuck and unable to work normally.

-What you can do is open the shell case on the outside of the music movement, take out the debris, and clean it carefully to keep the inside clean.
Point 2.This problem is also relatively common, and it is also something that many manufacturers of plush toys need to pay attention to！If the cloth is too tight on the outside of the music box during installation, so that there is not enough space for the hole of rope of music box, it will cause huge resistance to the rope retracted.

-So try to leave enough hole space for the retraction of the rope.

Point 3.If the problem is really serious,and it is difficult to fix it.

-You have to replace the music mechanisms.We have all kinds of pull string music box movements for your plush toys,such as standard pull string music mechanism,miniature pull string music mechiansm,also have the washable function,all models meet European Standard,such as EN71,REACH...thousands of developed tunes for selection,lullaby tunes ,baby tunes ...

- FeMelody is specialized in the field of musical movement more than 20 years, we know every thing about musical movement, supply all models of musical movement,can help customers to solve all kinds of problem about musical movement.